We accept refunds and exchanges for all unused items within 30 days of receiving your product. If there is a manufacturing defect or an error in processing, we will work with you in a timely manor to fix the problem
Sinairsoft Shop values its international customers and strives to provide them with the best possible shopping experience. Please note, however, that international customers are responsible for their own return shipping costs for returns unless otherwise specified. We want to make sure you are completely satisfied with your purchase, so if you have any concerns or questions about your order, please feel free to contact our support team at http://www.sinairsoft.shop/.
If you receive an incorrect item or if the merchandise was damaged or defective, please contact us at http://www.sinairsoft.shop/ for assistance.
Refunds for accepted returns will be processed within 5 business days of receipt. Please note that due to payment processor rules, it may take up to 10 business days after processing for the refund to appear on the account of your payment method.
All sales are final on marked down merchandise. Sale items, promotional items, clearance items and international orders are not eligible for return or exchange.
Items cannot be returned appearing worn, with makeup or deodorant stains, smelling of cigarette smoke or fragrances, with animal hair, damaged, tags not attached, or received beyond 30 days from the order date or that are Final Sale.
Give us a call at +86 13570994036 or send us an email at 707250946@qq.com or contact us from http://www.sinairsoft.shop/ with your order number and we are happy to help.
Return information:
Name:gao yong
Phone:+86 13570994036
E mail:707250946@qq.com
Address:503, Jinyi Commercial Building, Dashi Street, Panyu District, Guangzhou City,Guangdong Province, China